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Your Stories Q&A: Complaints about a rough railroad crossing near Parish in Oswego Co.

PARISH, N.Y. (WSYR-TV) – You Ask, We answer!

A familiar question on the latest edition of Your Stories Q&A: How do I get a rough railroad crossing fixed in my neighborhood?

The YS Team has heard from a few of our viewers, upset with the condition of a crossing on Route 69 (W. Main Street) near the Village of Parish.

“If you don’t slow way down, you fear you’ll hurt your car,” wrote a viewer.

According to a railroad system map, this crossing belongs to CSX.

In the past 18 months, The YS Team has reported on several rough crossings owned by CSX. We’ve also managed to see repairs made after alerting our viewers on how to report a problem to the rail company.

In 2023, CSX repaired or removed some popular problem spots, including: Soule Road in Clay,  Route 290 (Manlius Center Road) in DeWitt, and the tracks near Crouse-Hinds in Syracuse/Salina.

We reached out to CSX about the rough crossing in Parish but have yet to hear back.

HOW TO REPORT A PROBLEM TO CSX

Previously, when we’ve contacted CSX about rough crossings, the company has advised our viewers to submit a complaint through its website.

Once you go to CSX.com, select “Contact Us” under the “About Us” section. If you select, “property concerns” from the dropdown box, you will see a section that reads, “Rough Crossings.” There’s a map where you can find the actual crossing you want addressed.

Once you submit the address you’ll be asked to describe the concern and leave your contact information.

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